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Restaurant Guests Sound Off

2/3/2010

Restaurant Guests Sound Off: "Restaurants & Institutions' 2010 New American Diner Study asked consumers to name their top three components of good service at a restaurant; among the choices provided, "a friendly disposition" (56%), "stopping by regularly to check if I need anything else" (51%) and "clean/safe serving habits" (44%) came out on top. The survey also asked for diners' pet peeves."

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